PRIVACY POLICY

At Heartland Mortgage Corp, we value customer service and understand the importance of preserving your privacy and confidentiality. Safeguarding your personal information is a top priority for us. We have implemented standards to maintain and protect the confidentiality of your nonpublic personal information. This Privacy Policy outlines our ongoing commitment to safeguarding customer information.

Information We Collect

We collect nonpublic personal information about our customers as necessary to conduct business effectively. The following sources provide us with this information:

1. Information provided by you: We collect information from applications, forms, telephone conversations, face-to-face meetings, and online interactions. This may include your name, address, telephone number, social security number, credit history, and other relevant financial information.
2. Information related to your transactions: We gather information about your interactions and transactions with us or other parties. This includes payment histories, account balances, and account activity.
3. Information from consumer reporting agencies: We receive information from consumer reporting agencies, which may include your credit score, credit reports, and other creditworthiness-related information.
4. Information provided by employers and others: We may receive information from employers and other sources to verify the information you have provided to us. This may include employment verification, income verification, or deposit information.

Information We Disclose

We respect your privacy and ensure that your personal information is not disclosed to any third party except as necessary for the intended purposes or as required by law.

Your personal information is retained solely for the purpose of providing you with a response to your inquiry. By submitting data through our website, you explicitly consent to the transmission of the collected data.

We maintain strict confidentiality policies and require all our employees to adhere to data protection and confidentiality standards.

SMS/Text Messaging Terms & Privacy

By providing your phone number to Heartland Mortgage Corp., you agree to receive text messages from us regarding your loan application, document requests, and relevant marketing offers. Consent is not a condition of service.

• Opt-Out: You can cancel the SMS service at any time. Just reply STOP, CANCEL, or UNSUBSCRIBE to the text message. After you send the message, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can contact us directly.
• Fees & Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy & No Third-Party Sharing: We value your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please be aware that our website may contain links to external sites that are not governed by this Privacy Policy or any other privacy statement.

We reserve the right to amend (add to, delete, or modify) the terms of this Privacy Policy periodically.

If you have any concerns or questions regarding our Privacy Policy, please do not hesitate to contact us.